Our workshop and artisans are based in Nainital, Uttarakhand, while our sales and marketing office operates out of Noida. As an e-commerce brand, we currently do not have a physical showroom. However, we’re excited to announce that plans for one are underway! Stay connected with us on social media for the latest updates.

Our commitment to slow fashion and sustainability is reflected in several key practices:

Empowering Local Artisans: We collaborate with skilled local artisans, supporting their craft and livelihood.
Made-to-Order Production: To minimize waste, we focus on made-to-order production, creating only what is needed.
Eco-Friendly Sourcing: We prioritize fabrics with low carbon footprints, ensuring environmentally responsible choices.
Zero-Waste Initiatives: Fabric waste is repurposed to create scrunchies and accessories, which we gift to our clients as tokens of appreciation.

Unlike fast fashion brands that follow seasonal trends, we launch small, timeless capsule collections tailored to our clientele’s preferences. As the saying goes, "Style is timeless; fashion changes." Join us in supporting the slow fashion movement and making sustainability a priority!

Selaai does not provide exchanges, refunds, or returns for products purchased during sales,
with discounts, or using coupons or gift vouchers.

• For regular purchases: If the product is damaged or incorrect, you can report it to customer care with an unboxing video.
• Alterations: Possible for non-sale products within 48 hours of delivery, with the return shipping cost covered by the customer.
• Return conditions: Products must be unused, unworn, unwashed, and in their original packaging with tags intact.

You will receive an AWB number to track your order's status.

Selaai accepts all payment methods available through Razorpay.

Selaai provides a detailed size chart for all products. Please refer to it carefully before
purchasing, especially for on-sale items, as they are not eligible for returns or exchanges.

Absolutely! We specialize in creating custom-tailored garments designed to suit diverse body types. Simply visit the product page and select "For Product Customization."
You can follow our video guide to provide your measurements or request assistance from an expert for further guidance.

You can reach Selaai’s customer support team at:
+91 9594136330
helloselaai@gmail.com

Prepaid orders: Cannot be canceled.
Cash on Delivery (COD) orders: Can be canceled within 12 hours by contacting:
+91 9594136330
helloselaai@gmail.com