Thank you for shopping with Selaai by Ishita Gaur, where we offer a curated collection of Pret women’s wear. We’re dedicated to providing you with a seamless shopping experience, including efficient shipping and delivery of your orders. Please read our Shipping Policy below for more information
1. Shipping Timeframe
All orders are processed within 1-2 business days after receiving payment. We offer shipping within India through our trusted partner, DTDC. The estimated delivery time for your order is 7 to 14 business days from the date of order placement, depending on your location.
2. Shipping Charges
We offer free shipping on all orders.
3. Order Tracking
Once your order is dispatched, you will receive an email with your tracking number and instructions on how to track your order. You can track your order’s status directly on the DTDC website using the provided tracking number.
4. Shipping Address
Please ensure that you provide the correct and complete shipping address at the time of placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
5. Order Packaging
We take utmost care in packaging your order to ensure that it reaches you in perfect condition. Each item is carefully wrapped and placed in a secure package.
6. Delayed Delivery
While we strive to deliver your order within the estimated timeframe, there might be occasional delays due to unforeseen circumstances such as natural disasters, public holidays, or logistical issues. We appreciate your understanding in such cases.
7. Order Changes and Cancellations
If you wish to make changes to your order or cancel it after it has been placed, please contact our customer support team within 24 hours of placing the order. We’ll do our best to accommodate your request if the order has not already been dispatched.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns & Exchange Policy.
9. Contact Us
If you have any questions or concerns about your order’s shipping status, please feel free to reach out to our customer support team at helloselaai@gmail.com or call us at +91 9594136330. We appreciate your trust in Selaai by Ishita Gaur for your Pret women’s wear needs. We are committed to providing you with stylish and quality clothing, delivered to your doorstep in a timely manner. Your satisfaction is our priority.
Thank you for shopping with us!
Selaai Management Team,
Selaai by Ishita Gaur
